The Older Persons Advocacy Network (OPAN) has welcomed the Federal Government’s decision to reform and simplify the Integrated Assessment Tool (IAT), following widespread concerns from older Australians, their families and independent advocates.
Since its introduction, the IAT has attracted hundreds of complaints, with many arguing that it relies too heavily on a digital algorithm to determine aged care funding instead of human clinical judgement.
The Albanese Government has now committed to reviewing the system, a move OPAN says is an important step towards a fairer and more transparent assessment process.
OPAN also acknowledged the bipartisan efforts of several MPs and Senators who raised concerns about the tool, including the introduction of a Senate bill aimed at restoring human oversight of funding decisions.
OPAN Chief Executive Officer Craig Gear said the organisation welcomed the Government’s commitment but stressed that any reforms must involve consultation with independent aged care advocates.
“OPAN has been raising concerns about this algorithm since it was introduced, so it is encouraging to see the Government listening,” Mr Gear said.
“The Integrated Assessment Tool determines the level of aged care funding a person receives, making it one of the most important decisions affecting an older person’s wellbeing and quality of life.
“While the new Aged Care Act is well intentioned, the current assessment process has created confusion and uncertainty for many older people.
“These assessments have a direct impact on people’s lives, so it is essential that human judgement remains part of the decision-making process.”
Mr Gear said allowing older people and independent advocates to request a review of decisions was a positive development, as advocates have firsthand experience supporting people with complex and changing care needs.
He added that further consultation is needed to clarify key issues, including the appeals process and how the system will respond when an older person’s circumstances change over time.
“We look forward to working with the Government to ensure the new arrangements are fair, practical and place the dignity, independence and wellbeing of older Australians at the centre of aged care,” he said.
Older Australians seeking information or advocacy support can contact the Aged Care Advocacy Line on 1800 700 600 or visit opan.org.au.
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